IGLTA International Gay and Lesbian Travel Association Chairman Of The Board Of Directors Felipe Cardenas speaks about the challenges and opportunities for the tourism industry when tapping into the LGBTQ+ clientele to build a safe and inclusive travel experience for all.
Across the tourism industry today we often speak about embracing a more inclusive and diverse approach and mindset. But what does it exactly mean? How do we practically develop a more ‘inclusive’ company culture and what are the benefits of this approach?
The travellers profile is growing more and more complex by the day, the tourism industry operators have come to understand and even enhance a more gender neutral approach to their customers.
A lot more remains to be done and the challenge is that many tourism operators do not quite know how to tackle this social change, which will inevitably have an impact on the future of their business.
- WHY LGBTQ+ travel is crucial to building an inclusive future of travel
- HOW you can get on board, put your destination on the map and learn what are the direct financial benefits of tapping into this social movement and
- WHAT can you do to champion change across your company culture
We need to talk about the big white elephant in the room: IGNORANCE – Felipe Cardenas
IGLTA, the International LGBTQ+ Travel Association was founded in 1983 and is the world’s leading network of LGBTQ+-welcoming tourism businesses.
They provide free travel resources and information while continuously working to promote equality and safety within LGBTQ+ tourism worldwide. IGLTA’s members include LGBTQ+-friendly accommodations, transport, destinations, service providers, Travel Advisors, tour operators, events and travel media located in over 80 countries.